Where did you learn how to be self-aware? Who taught you about the complex, subtle details of emotions? How did you learn to talk to yourself to create energy and not anxiety? When did you develop the skill to listen and understand without judgment or interrupting? What helped you become someone who can take criticism without being offended or defensive?These questions may sound strange or they may sound obvious, depending on your perspective. Think of behavior skills the same way you think of technical skills. They’re simply tools and capacities that must be acquired and built. Talent plays a minimal, entry-level role but doesn’t make much difference after that. You can build any skill you want. How good your particular behavior skills and jobs skills become is only determined by your effort, attention to important details, disciplined practice, testing them under real performance pressures, and evaluating the quality of what your skills produce. It makes as much sense for your behavior as it does for your job.