What do you want to accomplish?

There's an uncomfortable truth about BCD (blaming, complaining, defensiveness) that people are afraid to say out loud for fear of how it would make them look. They know it. They feel it. But they don't dare say it.

A typical pattern emerges whenever I teach "No BCD" (No Blaming, Complaining, or Defensiveness). Whether I'm the keynote at a big conference, workshopping directly with a team, writing one of these Daily Disciplines, or personally advising a leader doesn't matter. A similar response emerges.

The main reason we don't achieve long-term success is rarely because we lack the ability. It's because we lack the willingness to overcome the challenges required by our biggest dreams.

Life is less about what we must and must not believe and more about what we must and must not do. Belief is just a gateway to action.

Separate the goal of your effort from the purpose of your effort.

If you lead people (work, sports, parenting, volunteer, etc.), it's vital to stay self-aware of your own struggles with the standards you expect – or demand – from those you lead.

When we experience problems, we try to be problem-solvers. However, not every situation is solvable. Problems we can’t “fix” are not only frustrating, they’re often confusing and debilitating.What are we supposed to do with problems we can’t solve?

One thing that shapes the way I approach discipline, whether in a moment or as a whole, is that I see a disciplined act as its own reward.

Communication serves a purpose. Whether you are checking out at a store, calling an airline customer service, attempting to close a sale, or having dinner with your family, there is purpose behind our interactions.